Shipping & Payment | Kaleidoscope Eyes

Kaleidoscope Eyes

CLICK HERE for our FAQs page
CONTACT US with any other questions


PAYMENT

We accept all major credit and debit cards (Visa, Mastercard, American Express and Discover).

We also accept PayPal, so if you have a PayPal account you can pay with an e-check or bank transfer.


International customers please note that you can use the currency converter at the bottom of the screen to view prices in your currency. However these are just estimates and your order will be charged in U.S. dollars at the current conversion rate at time of purchase.



SHIPPING

WE SHIP WORLDWIDE! See below for costs. You can also get shipping rates on the shopping cart page.


For orders within the U.S., receive free shipping on all orders over $125*!

*before taxes & shipping. Free shipping applies only to regular USPS priority mail.


For shorts, the rates are as follows:

UNITED STATES: $6.50 (USD) flat rate 
CANADA: $10.50 for orders up to $100, $15 for 100+

REST OF THE WORLD: $15 for orders up to $100 USD
$20 for orders of $101-200
$40 for orders of $201+

**All packages to the following countries come with tracking included at no extra cost: Canada, Australia, New Zealand, Belgium, Great Britain, Germany, France, Netherlands, Croatia, Denmark, Spain, Switzerland, Israel, Brazil, Estonia, Finland, Gibraltar, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Portugal and Singapore. 


Shipping rates on vintage shoes & accessories varies by weight, so you can see shipping options & prices during checkout. You can also calculate shipping rates on the shopping cart page after you add the item(s) to your cart.



EXPRESS MAIL:
**Express shipping is also available. The rates are available on the payment page during checkout and takes 1-2 business days for delivery within the U.S.. Orders must be received before 12pm PST on weekdays to ship out the same day. Otherwise your package will ship out on the next business day. Please be aware that express mail delivery estimates do not include weekends. Overnight delivery isn't available to all areas, so if you absolutely need your package overnight please be sure to Contact Us first to be sure it's not past the cut off time and that we're able to get it to you when you need it! International express mail usually arrives within about 5 business days.


DELIVERY TIMES:
USPS Priority Mail within the U.S. comes with tracking and usually takes about 2-3 business days from the shipping date (please note, most packages take 2 business days to ship out, not including weekends. These days are not included in the estimated delivery time, so please keep this in mind if you need your package by a certain date). 
International packages that are shipped via USPS Priority Mail generally take about 2 weeks for delivery. Please keep in mind international packages have to go through customs twice before arriving at their destination, so there can be occasional delays and rarely a package will get held up in customs.

We're located in the United States in Washington state.



HANDLING TIME

Most packages will ship within 2 days from the purchase date, excluding weekends & holidays. However if you need your package before a certain date be sure to include a note during checkout to let us know when you need it by and we'll do our best to get it to you in time. 

You will receive an email update with a tracking number once your package ships.



RETURNS

All sales are final and refunds will not be given for items that don’t fit, so be sure to double & triple check your measurements and the measurements in the listing to be sure your items will fit. We do, however, accept exchanges for items purchased within the U.S. minus return shipping charges + shipping on the new pair. You will be emailed a store credit code once your item is received back. Exchanges must be initiated within 2 days of receiving your package, so please Contact Us for exchange info.


CONTACT 

Feel free to Contact Us, or email at: kaleidoscopeeyesvintage@charter.net, with any questions at all! We try to respond to all questions within 24 hours (excluding weekends and holidays). If your question is about a certain item, please be sure to include a link to the item with your question. If your question is about an order, please be sure include your order number with your question.





p.s. All photos, text, graphics & website coding are © 2013 Kaleidoscope Eyes and may not be used/copied without consent.